Privacy Policy

1. Information We Collect

We collect information in several ways to provide and improve our healthcare staffing services:

Information You Provide Directly

• Personal identifiers: Name, email address, phone number, mailing address
• Professional information: Work history, certifications, licenses, education, resume/CV, references
• Employment preferences: Desired positions, locations, salary expectations, availability, shift preferences
• Account information: Username, password, and account settings
• Communications: Messages, inquiries, and feedback you send to us

Information Collected Automatically

• Device information: Browser type, operating system, device type, unique device identifiers
• Usage data: Pages visited, time spent on pages, links clicked, search queries
• Location data: General geographic location based on IP address
• Log data: IP address, access times, referring URLs, error logs

2. How We Use Your Information

We use the information we collect for the following purposes:

Core Services

• Match healthcare professionals with employment opportunities
• Facilitate communication between candidates and employers
• Process applications and verify credentials
• Provide personalized job recommendations
• Manage your account and preferences

Communications

• Send application status updates and notifications
• Respond to your inquiries and provide customer support
• Send relevant job alerts and opportunities (with your consent)
• Provide important service announcements and updates

Improvement & Analytics

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Monitor and prevent fraudulent or unauthorized activity
• Ensure platform security and integrity

3. Information Sharing & Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With employers: When you apply for positions or express interest in opportunities, we share relevant professional information with potential employers
• Service providers: Third-party vendors who assist us with hosting, analytics, email delivery, and other operational services (bound by confidentiality agreements)
• Legal requirements: When required by law, subpoena, court order, or to protect our rights and the safety of others
• Business transfers: In connection with a merger, acquisition, or sale of assets (you will be notified of any such change)
• With your consent: For any other purpose with your explicit permission

4. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and resolve disputes
• Enforce our agreements and protect our legitimate interests

If you request deletion of your account, we will remove your personal information within 30 days, except where retention is required by law or for legitimate business purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure access controls and authentication
• Regular security assessments and monitoring
• Employee training on data protection practices
• Incident response procedures for potential breaches

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

6. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal exceptions)
• Portability: Request your data in a portable, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request that we limit processing of your information in certain circumstances

To exercise any of these rights, please contact us at support@bridgecare.health. We will respond to your request within 30 days.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookies: Required for basic site functionality (login, navigation, security)
• Analytics cookies: Help us understand how visitors use our site to improve our services
• Preference cookies: Remember your settings and preferences for a better experience

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you interact with. Our use of third-party service providers (such as hosting, analytics, and communication tools) is governed by contractual agreements that require them to protect your information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at support@bridgecare.health and we will promptly delete such information.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it is used
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

To make a request, contact us at support@bridgecare.health. We may verify your identity before processing your request.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. For significant changes, we may also notify you via email. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: